AI automations to stop copying and pasting.
If someone on your team spends the day copying requests from email and WhatsApp into a spreadsheet, I build an automation that does that part. I also build an assistant that answers the team's questions from the business's manuals, tables and rules.
What the automation solves
- Someone on your team copies details from email into a spreadsheet every day.
- The automation reads the request, picks out the details and adds them to the spreadsheet.
- Requests arrive by email and WhatsApp, and some get lost.
- Every request becomes a row in the same spreadsheet, and the team gets a notice.
- You worry the automation will get a request wrong.
- Whatever it doesn't understand goes to a person.
- The team keeps asking the same things about rules and procedures.
- An assistant answers from the business's manuals, tables and rules.
How it would handle a maintenance request
A request arrivesAir conditioning maintenanceHi, this is Paulo, from Padaria Central. I need maintenance on 3 units next week.
The AI reads and sortsCustomer Padaria CentralService MaintenanceUnits 3Deadline Next week
It becomes a spreadsheet rowCustomerServiceQtyClínica HorizonteInstallation2Padaria CentralMaintenance3
The team gets a noticeNew request: Padaria Central, maintenance on 3 units.
What you get
- A conversation to understand where the task starts and where it ends.
- The automation built on the tools you already use, if they allow it.
- An assistant for the team that answers from the business's manuals, tables and rules.
At Tezaraki, I built and maintain the automations of the AI assistant: the contact goes into the team's system, and the conversation is picked back up when a customer goes quiet.
See how I built itTalk to me about the task that takes up your team's time.
I also do
- AI assistant on WhatsApp
To answer customers on WhatsApp while the team works.
- Custom dashboards and systems
To see in a dashboard the numbers that live in spreadsheets today.